WFPC employs a combination of recognized Quality Management Systems (QMS) – ISO and NQA-1. Program and procedures are maintained for both systems and are shared as appropriate for specific activities. The QMS’s provide procedures for design, document control, procurement, fabrication, material control, identification of suspect and counterfeit items, installation, inspection, shipping and storage, testing, and non-conformances. ISO quality is driven by customer satisfaction. NQA quality is safety driven. Frequently the NQA procedures are more demanding in detail and documentation than similar procedures in ISO. We have found it convenient, and to avoid duplication, to use NQA procedures for certain activities within an ISO managed project. This melded program condition is used when needed to implement the required “augmented quality”.
FOCUSED ON SAFETY AND QUALITY