Wolverine will be a premier national fire protection company recognized as a trusted quality supplier of best value systems and innovative solutions that provide performance, security, life safety, and customer satisfaction. Through continual improvement the company will remain the premier fire protection company and will always maintain this trusted company reputation through all business actions. Wolverine is committed to the preservation and protection of life and property.
- Integrity. We conduct ourselves ethically and honestly.
- Quality. We meet or exceed client expectations with a focus on continual improvement.
- Safety. We take pride in our ability to perform all tasks using the safest work approach to ensure everyone goes home each day to their families.
- Teamwork. We treat people with respect. Clear open collaboration with all members having a voice to bring the best that we can offer to our company and customers.
- Value people. We foster continual learning with our employees to allow them to achieve their goals.
- Community. We actively participate in philanthropic endeavors to enhance our community.
- Advocate. We use cutting edge training and technology to develop our employee’s performance.
- Promote. We foster vigorous responsive teams to support fire protection and life safety industry initiatives.
- Provide. We support ethical mutually beneficial knowledge and information exchange between both industry and customers.
Build Trust and Credibility
The success of our business is dependent on the trust and confidence we earn from our employees, customers and shareholders. We gain credibility by adhering to our commitments, displaying honesty and integrity and reaching company goals solely through honorable conduct.
Create a Culture of Open and Honest Communication
At Wolverine Fire Protection Co. everyone should feel comfortable to speak his or her mind, particularly with respect to ethics concerns. Managers have a responsibility to create an open and supportive environment where employees feel comfortable raising such questions. We all benefit tremendously when employees exercise their power to prevent mistakes or wrongdoing by asking the right questions at the right times.
The employee handbook provides much of the information that establishes the details of responsibility and commitment that exists between Wolverine, the company, and its employees. Beyond this guide for personal responsibility lies the individual’s guide to corporate responsibility.
Wolverine Fire Protection Co. will investigate all reported instances of questionable or unethical behavior. In every instance where improper behavior is found to have occurred, the company will take appropriate action. We will not tolerate retaliation against employees who raise genuine ethics concerns in good faith.
For your information, Wolverine Fire Protection Co.’s Whistleblower Policy is as follows:
A whistleblower as defined by this policy is an employee of Wolverine Fire Protection Co. who reports an activity that he/she considers to be illegal or dishonest to one or more of the parties specified in this Policy. The whistleblower is not responsible for investigating the activity or for determining fault or corrective measures; appropriate management officials are charged with these responsibilities.
Employees are expected to report any violation of law, noncompliance with a regulatory requirement or obligation, or a violation of company policy, or this Code of Business Ethics.
Here are a few examples of the incidents that should be reported:
- Improper tracking/reporting of accounting records.
- Theft or embezzlement.
- Violence or threat.
- Discrimination or harassment.
- Falsification of records.
- Regulatory noncompliance.
- Misuse of company systems or property.
- Sabotage or vandalism.
- Unsafe working conditions.
- Substance abuse.
- Kickbacks or bribes.
- Conflicts of interest.
If an employee has knowledge of or a concern of illegal or dishonest fraudulent activity, the employee is to contact his/her immediate supervisor or Amy Shanks. The employee must exercise sound judgment to avoid baseless allegations. An employee who intentionally files a false report of wrongdoing will be subject to discipline up to and including termination.
Whistleblower protections are provided in two important areas – confidentiality and against retaliation. Insofar as possible, the confidentiality of the whistleblower will be maintained. However, identity may have to be disclosed to conduct a thorough investigation, to comply with the law and to provide accused individuals their legal rights of defense. The Company will not retaliate against a whistleblower. This includes, but is not limited to, protection from retaliation in the form of an adverse employment action such as termination, compensation decreases, or poor work assignments and threats of physical harm. Any whistleblower who believes he/she is being retaliated against must contact Amy Shanks immediately. The right of a whistleblower for protection against retaliation does not include immunity for any personal wrongdoing that is alleged and investigated.
All reports of illegal and dishonest activities will be promptly submitted to Amy Shanks who is responsible for investigating and coordinating corrective action. Employees with any questions regarding this policy should contact Amy Shanks.
Employees are encouraged, in the first instance, to address such issues with their supervisor or Amy Shanks, as most problems can be resolved swiftly. If for any reason that is not possible or if an employee is not comfortable raising the issue with his or her supervisor or Amy Shanks, Wolverine Fire Protection Co.’s President, Marty Corcoran, does operate with an open-door policy.
Employees may also follow the information found on Wolverine Fire Protection Co. “Help Fight Fraud-Waste-Abuse” posters. These posters are located on office bulletin boards and at applicable jobsites.